Privacy Policy
Effective Date: 10/01/2024
Gogo Flats, operated by Oodfox International Pvt. Ltd. ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our mobile application and website. By accessing or using Gogo Flats, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
Contact Details: Name, email address, phone number, and address.
Account Information: Username, password, and profile information.
Payment Information: Credit/debit card details, Bank information for processing transactions.
Verification Documents: IDs or other documents for verifying property ownership or user identity.
Non-Personal Information
We collect non-personal information automatically when you use our platform, including:
Device Information: IP address, device type, operating system, and browser type.
Usage Data: Pages visited, time spent on the platform, and click activity.
Cookies: Data collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
Provide Services: Facilitate property listings, bookings, purchases, and sales.
Enhance User Experience: Customize your experience, provide recommendations, and improve our platform.
Process Transactions: Manage payments, reservations, and account activities securely.
Communicate with You: Send you confirmations, updates, promotional messages, and notifications.
Ensure Security: Verify accounts, prevent fraud, and enforce our terms and conditions.
Legal Compliance: Comply with legal obligations, respond to legal requests, and prevent illegal activities.
How We Share Your Information
We do not sell your personal data. However, we may share your information in the following ways:
With Service Providers: We share your information with trusted service providers who assist us in operating our platform, processing payments, and providing customer support.
With Property Owners/Host: When you interact with property owners or Host, we share necessary details to facilitate transactions.
Legal Requirements: We may disclose information if required by law, legal process, or government request.
Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred to the new owner.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
Cookies and Tracking Technologies
We use cookies to improve your experience on our platform by remembering preferences, analyzing usage patterns, and providing personalized content. You can control or disable cookies through your browser settings, but this may affect the platform’s functionality.
Your Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request access to your personal information.
Correction: Request correction of incorrect or incomplete data.
Deletion: Request deletion of your data under certain conditions.
Withdraw Consent: Withdraw consent for data processing at any time.
Data Retention
We retain your personal information as long as necessary for the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your data.
Children’s Privacy
Gogo Flats is not intended for children under 14. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our platform with the updated "Effective Date." Your continued use of Gogo Flats after changes are posted constitutes acceptance of the new terms.
Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Tinkune, Kathmandu, Nepal
Phone: 9811399820/9862368326